Privacy Policy
Your privacy matters to us. Here's exactly how we collect, use, and protect your information.
Your Data Is Protected
We use SSL encryption and secure servers to keep your information safe.
No AI Training
We don't let third-party AI vendors use your data to train their models.
You're In Control
Opt out anytime. Text STOP or email us to manage your preferences.
Thank you for visiting SpeedMobi.com (the "Website"). Your privacy is important to us. This Privacy Policy describes the types of information SpeedMobi.com (the "Company", "us", "we", or "our") may collect from you or that you may provide when you visit the Website and use our products, features, materials, and services (collectively, the "Services").
This Policy applies to information we collect on the Website, through your use of the Services (including when you register for an account), and through communications between you and the Website (including email, text, and other electronic messages).
Note: This Policy does not apply to information collected by third parties, including any websites, services, and applications that you elect to access through the Services.
Changes to Our Privacy Policy
This Policy was last revised on the date noted at the top of this page. We may update this Policy from time to time. If we make material changes, we will post the updated Policy on this page and notify you via:
- Email to the address in your account
- A message within the Services
- A notice on our Website home page
Your continued use of the Services after we make changes is deemed acceptance of those changes.
Information We Collect
We receive several types of information about you from various sources:
đ¤ Information You Provide
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Personal Information: Name, address, email, phone number, username, password, and any info you provide when registering, completing forms, or requesting customer service.
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Communications: Records of your messages with us (email, phone, SMS/MMS, chat), including contact info and our responses. We may use AI-assisted systems for routing and callbacks, and may capture call recordings and transcriptions where disclosed.
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User Content: Information you submit to be published or displayed on public areas of the Services.
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Transaction Information: Payment details, billing, shipping, and contact info for purchases.
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Search Queries: Your search queries on the Website.
đ¤ Information Collected Automatically
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Activity Information: Types of content you view, features you use, actions you take, time and duration of activities.
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Equipment Information: Computer operating system, IP address, browser type and language.
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Location Information: GPS location and device location data to enhance Services.
We use technologies including cookies, web beacons, JavaScripts, entity tags, HTML5 local storage, and device identifiers to collect this information.
đ AI Communications & Call Data
If you submit a form or request a callback, we may use automated and AI-assisted systems to initiate or route calls and messages. We may collect:
- Call and message metadata (phone numbers, device type, carrier, dates/times, duration)
- Technical diagnostics
- Voicemail audio, call recordings and/or transcriptions (where permitted and disclosed)
- Intent or outcome labels (e.g., "appointment scheduled," "call back requested")
How We Use Your Information
We may use the information we collect about you for:
- Providing the Services and content to you
- Responding to comments, questions, and providing customer service
- Communicating about your orders, purchases, or subscriptions
- Operating, maintaining, improving, and personalizing the Services
- Monitoring and analyzing trends for marketing or advertising
- Detecting and preventing security breaches, fraud, and illegal activity
- Sending promotional communications (with your consent)
- Operating AI-assisted voice and messaging features for routing, scheduling, and support
Important: We do not allow third-party AI vendors to use your call audio or message content to train their foundation models for unrelated purposes. Any vendor processing is bound by contract to use your data only to provide the Services to us.
Massachusetts Residents: Massachusetts is a two-party consent state. Where applicable, we disclose at the start of a call that it may be recorded or monitored. If you do not consent, please inform the agent or end the call.
How We Share Your Information
We will not share your personal information except in these circumstances:
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Business Operations: With subsidiaries and affiliates for management, analysis, and decision-making.
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Service Providers: To contractors providing support services (payment processing, hosting, analytics) bound by confidentiality agreements.
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Legal Requirements: To comply with court orders, laws, or government requests.
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Rights Enforcement: To enforce our Terms of Use and other agreements, including billing and collection.
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Protection: To protect rights, property, or safety of the Company, users, and others.
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Communications Providers: To carriers and platforms solely to place, route, record, transcribe, and deliver calls or messages.
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AI Service Providers: To processors assisting with voice, transcription, summarization, bound by agreements limiting use.
Third-Party Services We Use
We work with trusted third-party services for various functions:
đ Analytics & Advertising
đŦ Communications & Payments
Your Choices
We provide you with control over your information:
Cookies & Tracking
Set your browser to reject cookies or adjust settings in your browser preferences.
Promotional Emails
Opt out via unsubscribe links in emails or by updating your account preferences.
Targeted Advertising
Opt out at AboutAds.info or NAI opt-out.
Location Services
Disable location services in your device settings.
Text Messages
Reply STOP to any text message. Reply HELP for assistance.
AI Voice Calls
Ask to be placed on our do-not-call list or email support@speedmobi.com.
Accessing & Correcting Your Information
You may send us an email to request access to, correct, or remove any personal information that you have provided to us. You may also access, correct, or remove your personal information by logging into the Website and visiting your account profile page.
We cannot delete your personal information except by also deleting your account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement.
If you delete your User Content from the Services, copies may remain viewable in cached and archived pages, or might have been copied by other users.
California Privacy Rights (CCPA)
If you are a California resident, you have specific rights under the California Consumer Privacy Act:
Right to Know
Request information about the categories of personal data we collect.
Right to Delete
Request deletion of your personal information.
Right to Opt Out
Opt out of the sale of your personal information.
Non-Discrimination
Exercise your rights without discrimination in pricing or service.
Categories we collect: Identifiers, commercial information, and internet information. To exercise your rights, contact us using the information below.
How We Protect Your Information
We take reasonable precautions to secure your personal information. We have implemented technical, physical, and administrative security measures designed to reduce the risk of loss, misuse, unauthorized access, disclosure, or modification.
- All information stored on secure servers behind firewalls
- SSL encryption for sensitive data transmission
- Appropriate physical, electronic, and managerial procedures
â° Data Retention
We retain personal information only as long as reasonably necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements. Call recordings and transcriptions are typically retained for up to 24 months for quality assurance, security, and compliance.
đļ Children's Privacy
The Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us at support@speedmobi.com.
Terms of Use & Cookies
If you choose to visit the Services, your visit and any dispute over privacy are subject to this Policy and our Terms of Use , including limitations on damages, resolution of disputes, and application of the law of the state of Massachusetts.
The Website uses Trackers. To learn more, please consult our Cookie Policy.
Questions About Privacy?
We welcome your questions, comments, and concerns.
31 Thompson Rd #2
Webster, MA 01570